A template with example for individual and group decision making including outcome analysis, visualization, and influence analysis.
An OpenOffice template version of the collaborative decision making template.
Templates in support of my article on how to quickly mature an enterprise.
Process Runbook, IT Operational Run Book
A Microsoft Excel template for unattended (batch) operations as well as recurring tasks.
OpenData run book template covering the batch and recurring operation documentation.
Combined Project Charter and Project Management Plan
A Microsoft Word template for initiating a project and outlining the scope, milestones, known risks, known issues, constraints, and assumptions.
OpenOffice version of the Word template for initiating and initial planning of a project.
Work Breakdown Structure and Schedule
A Microsoft Project template with all of the work items divided into phases for a typical software project.
Strategic Portfolio Change Request
A Microsoft Word template for a change request intiating work from Strategic Portfolio Management into Project Management.
OpenOffice version of the Word template requesting an addition or modification to the technology baseline as above.
A Microsoft Word template for Business Requirements (contrasted with Technical Requirements).
OpenOffice version of the Word template to capture business requirements as above.
Service Desk/Help Desk Configuration Support
An Excel template to capture ITIL Category, Type, and Item (CTI’s) for service desk support.
OpenOffice version to document and communicate Category, Type, and Item for ITIL Service Operations.